Why is the City of Allen installing smart water meters?

Smart meters offer customers several benefits, such as added insight and control over their water consumption and increased confidence in the accuracy of water bills. By helping customers identify how much water they use and when they use it, smart meters eliminate surprises and even allow customers to get an estimate of their next monthly bill. Detailed, hourly data can also help identify unexpected water use caused by leaks or incorrectly-programmed sprinklers. In addition, smart meters allow for more efficient processes leading to reduced City service costs over time.

Show All Answers

1. Why is the City of Allen installing smart water meters?
2. How do smart meters work?
3. When will my home/business get a smart meter?
4. How long does it take to install a smart meter?
5. Will water service be interrupted during installation?
6. Who will install my smart water meter?
7. Who can see the details of my water use?
8. Do I have to be at my home/business during installation?
9. How do the new meters sense for leaks?
10. Will I be charged extra for a smart meter?
11. Can the City of Allen use water meter data to enforce watering restrictions or issue citations?
12. Will smart meters cause my water bill to be higher?
13. Will my water rate go up because of smart water meters?
14. Do smart meters measure both water and wastewater use?
15. Do smart water meters emit radio frequencies? If so, what is the impact?
16. Can I opt out of installing a smart water meter at my home or business?
17. Will I still be able to turn off my water at the main valve after receiving a Smart Meter?